North Bend Medical Center's 3 Requirements for VDI Success

Posted by Jordan Murphy on Oct 1, 2014

As I wrote previously in Why North Bend Medical Center implemented VDI, this progressive healthcare organization on the Southern Oregon Coast was looking to simplify Windows desktop managment for IT, as well as to provide its physicians and clinical staff with a more conisistent, faster, and more easily accessible computer experience.

In this blog, we'll cover what CTO Doug McLeod and Systems Architect Joshua Rabe cited as the 3 requirements for VDI success in their healthcare organization.  So you can hear it directly from them, I've included the video excerpt from the North Bend Medical Center Shares VDI Best Practices webinar, which is now available on-demand.hcb_north-bend-medical

1. Fast VDI Rollout

As all IT departments and staffs can identify with, the North Bend Medical Center (NBMC) IT team has many different projects they are working on. When they decided to implement VDI, they needed a quick and easy rollout that would not steal time from their other strategic initiatives such as ensuring meaningful use and HIPAA compliance.

2. Easy to Manage

Another VDI success factor was to empower NBMC's Tier 1 IT administrators to deploy and manage the new virtual desktops on a day-to-day basis, leaving time for Tier 2 and 3 IT staff to work on forward-facing projects. Keeing Windows up to date, delivering the latest versions of the many applications needed by different departments, including Allscripts Electronic Medical Record (EMR) software, and handling desktop break/fix for the all-persistent desktop rollout needed to be easy.

3. Limited End User Impact

Lastly, VDI needed to minmize the impact on care providers' day to day work. The goal was to make the end users think they had newer, faster PCs that were more accessible.  Logins and applicaiton access needed to be faster and easier. Persistent virtual desktops had to be implemented so that no matter where users connected, they would always get the same experience. If NBMC could do all of this, the organization could, in turn, improve the quality of service to patients and overall patient care.


How did they achieve all 3 success requirements? Check back in my next blog to see what technologies from Imprivata, Nimble Storage, Unidesk, VMware, and others were used.

Or (spoiler alert) watch the North Bend Medical Center webinar on demand now!

Topics: VMware Horizon View, Healthcare, Nimble Storage, Allscripts, Imprivata

Posted by Jordan Murphy on Oct 1, 2014

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